FAQ:
Will you provide trading suggestions?
We do not provide any investment or trading advice. Our service is purely historical data analysis.
Is this service regulated and compliant?
We are a pure data analytics and strategy research service provider. We do not engage in trade execution, fund custody or investment advice of any kind. Our operations strictly comply with relevant laws and regulations. All data is sourced under legal authorization to ensure safe and compliant usage.
Where does the data come from? Is it reliable? How frequently is it updated?
All data is sourced from commercially licensed public financial data and fully cleansed and validated for reliable strategy analysis and backtesting.
Update frequency differs by product.
When can I access the product?
Full access to your selected product will be automatically activated upon successful payment.
If the official link fails to work, you may contact us via technical support on the page, and we will offer full assistance.
Function activation for customized products will follow prior communication arrangements.
What is the refund policy?
本平台销售的量化分析工具为虚拟数字化商品，一经交付（包括但不限于提供下载链接、激活码、开通账号权限等），不予退款。
What is the process for customized services?
Customization Process
- Submit Requirements: Submit detailed personalized requirements via designated channels (customer service, support tickets, business email).
- Evaluation & Quotation: We assess technical feasibility, workload and costs, then provide solutions and quotation.
- Confirmation & Agreement: Sign the customized development service agreement after both parties confirm the solution and pricing.
- Development & Delivery: We conduct scheduled development and internal testing before delivery for your acceptance check.
- Acceptance & Deployment: Upon your successful acceptance, customized functions or data will be deployed to your account.
The timeline and cost of customized services depend on the complexity of requirements. We will provide clear time and cost estimates during the evaluation phase.